"Zhang Defa, the stationmaster asked you to go over there after delivering this order."
"what's up?"
"I don't know. I saw it in the group chat and just wanted to let you know."
Zhang Defa, who is in his early thirties, is already a veteran employee. Since joining the company, he has been diligent and hardworking, and has been rated as an outstanding employee of the quarter and month many times.
After the launch of the Chimei app, he became one of the very few food delivery riders who could reach the five-star level. He could take eight orders at a time without exceeding the time limit and would not be restricted by the system background.
"Okay, I'll deliver this order and go back."
Zhang Defa didn't care at all. He delivered the order as usual, successfully received a good word-of-mouth praise, and then rode his bike back to the station.
"Xiao Zhang is here? Sit down first and wait for me."
The webmaster was younger than him, but he kept calling him Xiao Zhang. He was busy compiling and reporting various year-end data. He looked up and didn't pay any attention, continuing to organize the information.
Zhang Defa didn't ask any more questions and could only wait there stupidly. That was just his personality. He would do whatever his superiors told him to do and didn't know what flexibility meant.
The webmaster saw this and sneered inwardly, thinking that a rotten tree cannot be carved, and nothing can be achieved even if you hit it with three sticks. No wonder he didn't seize the opportunity for promotion during the company's rapid business expansion period.
Zhang Defa waited for a long time, but heard nothing. He couldn't help but ask, "Stationmaster Zhao, what can I do for you?"
He was very anxious. As the year was coming to an end, many migrant workers had to go home. He had to seize the opportunity to complete more orders and earn enough money to support his family.
Now the webmaster keeps him here, won't it delay the process of making orders and making money?
Stationmaster Zhao seemed to have just remembered that he was still standing. He stretched and looked him over carefully from head to toe. There was no emotion in his words. "Oh, you're still here. I thought you were gone."
Zhang Defa frowned, "Stationmaster, please tell me the truth."
Stationmaster Zhao thought that he had no good eyesight, no wonder he couldn't get promoted, so he simply stopped arguing with him and asked, "Xiao Zhang, you were on duty at the company during the Chinese New Year last year, right?"
Zhang Defa nodded, not sure what he wanted to do.
"Ahem, it's like this. This year, the company requires some employees to be on duty during the New Year to provide services to tens of millions of local residents. That's what the station means.
Since you were on duty once last year, how about not arranging you to continue this year and letting you go home to reunite with your family?"
After Station Manager Zhao finished speaking, he added, "This is not my personal opinion, it is stipulated in the company documents."
Zhang Defa wanted to argue, but when he heard that it was the company's opinion, he gave up and said, "Oh."
Stationmaster Zhao chuckled and said, "I called you here because the list of outstanding employees for this year has been released, and you and Liu Siwen from this site have the same vote rate.
Logically speaking, you should be recommended for a promotion, but you have failed the promotion assessment three times in a row. It would be a waste for you to get the title of Outstanding Employee of the Year.
The station called you here to discuss something with you and see if you can take the initiative to show your style and give up this position.
After all, Liu Siwen only has two outstanding employees this year. According to the regulations, if he gets one more or one more year, he will have the opportunity to participate in the promotion assessment...
Liu Siwen said that he only wants the honor, and other bonuses and the like will be given to you. What do you think? "
If it were someone else, they would have understood what was happening, but Zhang Defa said, "Stationmaster, this doesn't seem possible. Liu Siwen only joined the station in August.
In September, an employee violated the rules and his performance was reset to zero. The station applied for him with a manual order, and his delivery volume exceeded that of mine, so I was awarded the outstanding employee title.
In December, I had 400 more orders than Liu Siwen, but because of a few malicious complaints, all my orders were cancelled. You gave the title of Outstanding Employee to Liu Siwen, and I am not convinced."
Zhao Xiang was stunned. "Who told you that?"
Zhang Defa didn't even think about it, "Lin Peirong (regional clerk) told me."
If the person involved was here, would you have to spit blood on him, tell you secret information, and then turn around and sell out a good person?
From this we can see that it is very uncomfortable to be friends with people who are stubborn and inflexible.
"Fuck that nosy Lin Peirong."
Zhao Xiang cursed inwardly and said righteously: "That's not the case. The station is very strict in selecting and reviewing outstanding employees. It's all in accordance with company regulations. If you don't believe me, you can go to the region to ask.
It's settled now, you can keep your opinions to yourself."
There are five or six delivery teams in one station, as well as promotion business, plus a part-time team of more than a hundred people. He and Zhang Defa did not have much contact, but he was shocked when he heard that the other party was so stupid as to sell out his friend.
He knew that the game was won, so he simply got straight to the point and said, "Liu Siwen has been selected as an outstanding employee for promotion assessment, and he will definitely pass. Next year, he will represent the company to develop new sites and new businesses.
It’s a good thing. As an old employee, you should stand on the company’s side and take the initiative to promote your style…”
Zhang Defa's mind was in a mess and he didn't know how to start the conversation for a while. Zhao Xiang thought he agreed, but what he didn't expect was that when he was questioned in the subsequent area, Zhang Defa refused.
This made Zhao Xiang very angry, and what happened next made him determined to find a chance to get rid of him...
"Fuck, I'm a stationmaster, how can I not control you?"
It was another day during lunch break when Zhao Xiang called this honest subordinate over. In the past, he would not bother to argue with an excellent core employee of the site, but Zhang Defa really went too far.
If you want to blame someone, blame him for taking pride in fulfilling company policies in everything. In early December, the company launched a new policy of taking photos to report non-dine-in restaurants and poor sanitary conditions.
The company has no physical stores, uses a large number of unauthorized pre-prepared dishes, and violates the law and regulations by taking photos at will, which reflects the company's determination to crack down on unscrupulous vendors and safeguard the legitimate rights and interests of consumers.
The policy is a good one, but it is driven by real interests. For example, in order to quickly process orders, catering stores have to use pre-prepared dishes to meet consumer demand and avoid complaints.
Chizume does not prohibit the pre-packaging of raw materials, but it has strict regulations on cooked food and ready-to-eat products. Products that have not been approved by the company are prohibited from use.
The food processing company under Qingyun Agriculture is also actively introducing new products and producing many pre-packaged foods with a shelf life of 7-60 days. However, the cost is a bit high and sales are average.
The safety of pre-packaged food is actually very easy to control. The company conducts multiple audits specifically for new stores and stores with abnormally high food order volumes, such as on-site strict inspections of the kitchen's food delivery speed.
Failure to meet abnormal food delivery speeds will be considered a violation. Restaurants that use pre-prepared meals are required to provide corresponding purchase details, otherwise they will be restricted from accepting orders, etc.
In short, no matter which one it is, it needs to be implemented at the grassroots level, which gives people like Zhao Xiang ample room for operation.
For example, if the hygiene does not meet the standards and there is no physical business store, it doesn’t matter. As long as you pay him a regular amount of money every month, he will find other stores in the jurisdiction to take photos and get away with it when he determines there is an abnormality in the background.
There is no need to worry about placing ten orders in one minute when using pre-prepared dishes. When conducting on-site inspections, doesn’t he have the final say on what to say and write?
With a stroke of a pen, he directly wrote on the store that there would be ten stoves in the kitchen and five chefs. Each chef would be responsible for two stoves at the same time, and the food would be cooked entirely by hand.
Zhao Xiang has done similar things more than once, so much so that he himself now doesn't even know how many restaurants that don't comply with regulations are within the site's jurisdiction.
Anyway, the red envelopes he receives every month are several times his salary and bonuses. If nothing unexpected happens, he can buy a nice car after working for a year.
Unfortunately, by December, the good times were gradually coming to an end. The snapshot function was launched and the company gave all grassroots employees the authority to report directly to higher authorities.
Employees make secret reports, the Compliance and Supervision Department and the Promotion Department, or the Hummingbird crowdsourcing company places a temporary order and randomly assigns part-time employees to pretend to be consumers for on-site inspections. Once confirmed.
The whistleblower will receive an additional reward starting from 1,000 yuan, with no upper limit. Any store that violates the regulations will be immediately closed and the business deposit will be frozen, and the store will be reported to the local industrial and commercial quality inspection department.
Subsequently, the local functional departments will determine the punishment standards and then take corresponding actions. It must be said that Chimei's punishment measures for restaurants that disrupt the normal operation of the market are very severe.
Once the policy was introduced, within just half a month, many unscrupulous restaurants were shut down across the country, a large number of internal pests were cleared out, and more than a dozen people were sent to judicial authorities. However, since ancient times, there have always been countermeasures for policies from above. For example, people like Zhao Xiang have some connections at the top, their own means, and control over the people below.
He solved the problem perfectly with just one move.
"Photos are uploaded secretly, and the regions and stations have no right to inquire, nor can they know the specific individuals and details through internal channels. The rewards afterwards are also given directly to the whistleblower through a special channel.
However, there are records on the employees' app. You can find any excuse to collect the employees' phones and check them during a meeting every week or every ten days or half a month, and then you will know who made the report.
At the mildest, they will suppress you, at the worst, they will find an excuse to fire you. They will also do some obedience tests when they have nothing to do, deal with all the disobedient troublemakers one by one, and then hint to everyone not to make trouble for no reason.
Shouldn't we also block the policies that affect people's money-making, such as casually taking photos and reporting restaurants, smoothly? "
Zhao Xiang is not alone. There is a group of people behind him. From regional to site distribution teams, there are people involved in it. The profit from this alone is over 100,000 yuan every month.
If everyone gets a share, it will be much better than working to earn money, and they will not allow others to touch their profit pie.
But what he didn't expect was that despite repeated warnings, there were still troublemakers who dared to commit crimes in defiance of the law. Zhang Defa was truly sick for doing such a thankless task.
"Why bother? If you don't accept my toast, you deserve to be punished."
Zhao Xiang looked at Zhang Defa who was not convinced, "What? I say a few words to you, and you think it's a big deal? Don't you see how many complaints you have received this month? If the station hadn't come forward to help you.
You will be expelled according to the regulations now!"
As luck would have it, while they were talking, another malicious complaint receipt popped up. When he clicked it, Zhao Xiang smiled and pushed the laptop in front of him, "Great, you even dare to beat and scold customers.
You are so brave, I think you don’t want to do it anymore.”
Zhang Defa felt puzzled, but the internal information sent by the customer service team showed that he was delivering an order to xx community at 10:15 in the morning, but for some reason during the delivery process.
There was a direct conflict with the consumer, and there was suspected pushing and verbal abuse. The consumer is now very angry. What a pity! The situation was also captured by surveillance cameras.
"Why, you look so unconvinced, who wronged you?"
Zhao Xiang opened the surveillance video sent by the customer service, and at first glance it seemed to be true. At least Zhang Defa had physical contact with the consumer during the delivery process, which did not look like a normal food delivery.
"Don't blame me for not making it clear in advance. If you have evidence, bring it out as soon as possible. Otherwise, if it's proven, the lightest punishment is expulsion and sending home..."
Zhang Defa didn't know how he left the station. He was so dizzy that he forgot how to explain himself. He was just an ordinary worker and was suddenly targeted.
He had no power to fight back, especially when the site was still adding fuel to the fire, so he died even faster.
Within three days, because the consumer was unyielding and Zhang Defa had not provided any strong evidence, Zhao Xiang secretly manipulated him and he was successfully removed from the site. He only needed to wait for the regional approval to remove him...
"Brother, you are really righteous. You said you would drive away the troublemaker and you did it."
"That's right, he's just an employee. How dare you delay our fortune-making? You're really courting death."
On the phone, Zhao Xiang smiled happily, "Don't worry, if anyone dares to report me in the future, I will kill them all.
However, this process still needs to be refined and not too obvious. For example, during working hours, each delivery group can hold a temporary meeting to stop accepting orders, and the team leader must cooperate.
Without notifying someone, they allowed him to continue taking orders, and then arranged for multiple people to place orders at the same time. They also had to greet the community security guards in advance, using the excuse of protecting privacy in a high-end community.
It is too much trouble to force deliverymen to turn off their body cameras and then collect complaints in a short period of time to get rid of a troublemaker.”
The black-hearted restaurant owner on the other end of the phone also frowned, "If you ask me, there's something wrong with your company. You're just sitting there with the money and not making any profit.
Don’t you think about it, without the support of restaurants like us, where would you get food to eat?
You are so stupid that you want to clear out our stores that serve food quickly..."
Zhao Xiang echoed, "That's right. Without you, I'd be starving! Everyone knows that you are the ones who buy the most traffic and exposure through referral channels. You have to complete the task on time and in quantity.
They want people to follow the rules completely, which means that there is only one company dominating the market. If you switch to a business with competitors, you can't kill it. It's really crazy. There is no reason to push money out..."
Even though he made a lot of money relying on the platform, the company did not allow him to make easy money, so he regarded it as his enemy and hated it to the core.
After hanging up the phone, he called someone in the area again, "Thanks, Mr. Qiu, let's drink together tonight, let's go to that newly opened bar, I'll treat you, hey, there are new arrivals, all of them are 17 or 18 years old~"
Mr. Qiu was a little uneasy on the phone, "Xiao Zhao, I feel something is wrong. I have read the information of Zhang Defa, and he joined the company in June 09.
The company was established less than two months ago, right? Do you think this guy knows some leaders?"
"Impossible. I've found out everything. This guy has no background at all. Otherwise, he wouldn't have failed the promotion assessment three times. If someone had just given him a heads-up, he would have been promoted long ago."
Zhao Xiang didn't care at all. "He graduated from a technical secondary school and has been working for more than ten years. He is almost 30 years old and still hasn't bought a house. I heard that his wife is in poor health and is a burden..."
"That's good, but you have to deal with the casual photos and don't let anyone report it. This time, in order to deal with the undercover investigation team from above, I spent a lot of money and used a lot of favors."
Zhao Xiang understood what Mr. Qiu was hinting at and said, "Don't worry, I have made it clear to everyone below. Everyone is very grateful to you. We have specially selected a few representatives to come over and toast you tonight."
Mr. Qiu is a shrewd man. He understood immediately what was said. The toast was fake and the tribute was real. He smiled and said, "Okay, let's talk about it when we meet tonight."
After get off work, the group got together to have fun and drink, but on that cold winter night, Zhang Defa walked aimlessly on the streets of Shanghai.
He is still in a daze and can't understand why he lost his job due to just one accident. It's really embarrassing for him to be in his early thirties, neither getting old nor out of it.
"Zhang Defa, are you mentally ill? I told you this with good intentions, but you turned around and sold me out, you bastard! Now I can't even keep my position as a regional clerk.
Being transferred to the site to do odd jobs..."
"Defa, my illness cannot be cured. The poor child is still young. When I am gone, you must treat her well and raise her to adulthood, so that I can close my eyes in the afterlife."
His mind was in a mess. He was thinking about what had just happened and what to do in the future.
From time to time, the last words of the regional human resources specialist would pop up, "People who have been fired by the group and have bad records will not be recruited by other friendly companies. I advise you not to waste your efforts."
My goodness, even the road to deliver the express is blocked. I’m over 30 years old, I can’t continue to go back to work in the factory, right?
He lost his job with a monthly salary of 6,000 yuan and five insurances and one fund (excellent employees have a higher basic salary), and now has to do physical work with a monthly salary of 2,000 yuan. The salary he earns is not even enough to buy medicine for his wife. He really wants to die.
But who made him fall into the trap? The company has repeatedly stressed that body cameras must be kept in normal operation at all times, even in high-end residential areas and villa estates.
The company has signed confidentiality agreements with many community properties. As long as there is no objection to the content filmed, it will be disposed of harmlessly to ensure that it will not be leaked.
But he was foolish enough to be fooled by the security guard and locked up, which led to the incident of being unjustly accused of beating and insulting consumers. It was not unfair for him to be fired.
"Maybe this is my fate. I have accomplished nothing in my thirties. I am stubborn and want to be the best at everything, but I don't know how to flatter. No one likes me.
Want to do your job well, worry about getting complaints, what's the result? "
Walking back and forth on the sidewalk at the bridge head, feeling the cold wind, he always felt that life was meaningless. He had a burden at home, and all the money he earned could not be saved and had to be spent on medical expenses. His child was still young and was destined to have no future.
Alive? Not even as good as that.
Just as he was daydreaming, the phone suddenly rang and he picked it up subconsciously.
A familiar voice came, "I'm Defa, come out for a drink, you guys are the only old brothers left in the Magic City."
(End of this chapter)