"You are still too impatient. You are sitting on the Diaoyutai right now. Why do you have to intervene in the dispute yourself?"
Afterwards, Zhang Baige advised, "Don't think that they respect your opinion today, that's because they need something from you.
When we both find our feet, they might think you are too overbearing and gradually distance themselves from you."
"Time waits for me!"
Li Zehua sighed, "Hummingbird's foundation is a courier company, and Taobao EMI is watching from the side.
If I don't make the decision myself, believe it or not, they won't be able to come up with a cooperation framework within a month, let alone reach an agreement.
By that time, Ali will have dealt with the dispute with Yahoo and will come to his senses to swallow Huitong. "
"It's a sixth-ranked company, so just take it away. It won't affect the overall situation anyway."
Zhang Baige obviously did not realize the seriousness of the problem, and perhaps all the people who were discussing it just now did not understand it.
That is, in Taotao's eyes, Huitong is not just an express delivery company, but the key to open the closed door of the Tonglu system.
For many years, EMI has been living a happy life relying on orders from Foxconn and Taotao. Zhou Shaoning often talks about the need to engage in smart logistics and technological logistics.
Until the year it was sold to Jitu, EMI had never been down to earth and seriously provided frontline services.
When it comes to so-called technology, franchisees and consumers have the most say. Anyway, even the app looks like a copycat.
But now, EMI has difficulty in building first-tier outlets and cannot be considered a first-tier express delivery company at all.
Only after acquiring Huitong and utilizing the first-tier outlets that the latter had worked hard to cultivate over the years, did EMI Huitong successfully enter the first echelon.
Soon after, Ali Ma's ambition expanded step by step with the ultra-high-speed development of e-commerce platforms. In the express delivery industry, his first iron fist was aimed at SF Express.
It’s a pity that it hit the steel plate directly. Who is the King of SF Express?
The ruthless man who led five men to fight his way through Hong Kong, nicknamed the parallel importer in the underworld, and who gradually became the king of SF Express.
If there were no civilian-to-j, this man would be able to subvert the entire express delivery industry with drones alone!
In 06, SF Express achieved a revenue of 12 billion and a net profit of 2 million, which made a well-known American fund offer a sky-high price of billion, but was rejected outright.
Still not giving up, he offered another $10 million commission just to find a middleman who could facilitate the deal.
In response to this, SF King only responded with two words: Haha.
It is a sheer waste of time to control SF Express. After Li Zehua was reborn from the future, he didn't know how to face SF Express.
Because 70% of the latter's orders are supported by social enterprises and personal packages, and only 30% rely on online shopping platforms, the quality of fully direct-operated services is the best.
I heard that he will be able to get an aviation license by the end of the year. He can’t possibly acquire an airline and partner with SF Express to buy planes, right?
I had to look for an opportunity first to see if I could get Wang Wei to invest and make myself familiar with him, and then wait for Wang Wei to fail in his e-commerce platform.
Find a way to get some money and start in-depth cooperation with SF Express. At present, SF Express has neither lack of resources nor funds, so it is difficult to start.
Seeing that he didn't respond, Zhang Baige thought that the young man was just trying to save face. "But it's fine if the acquisition goes smoothly. It's only about 100 million yuan. It can be used as a way to speed up the development of Hummingbird."
Li Zehua smiled but said nothing. This kind of thing was too complicated to explain and lacked supporting evidence. He couldn't say that he had experienced everything personally and saw it on the news, right?
In short, just don't leave any chances for Cainiao Network. Without the emergence of EMI Huitong, it would be impossible for Taotao to completely control the express delivery company.
By the time Ali comes to his senses, Pinxixi group buying will have begun to sweep the country, and Taotao will be too busy dealing with group buying to focus on Taodiandian and Cainiao.
The advantage is mine!
On the way back to the company in the afternoon, he was still calling Lin Wenhui, "Mr. Lin, the first batch of funds from Temasek must be in place quickly!
I will go to eastern Guangdong in two days and contact the manufacturers, so we can start preparing for the Pinxixi project.”
Lin Wenhui was speechless. "I am really impressed. How can it be so fast? Even if we contacted the Bank of China, it would take one or two days to review so much foreign exchange, right?"
"So troublesome?"
Li Zehua was stunned for a moment, then he remembered how difficult it was to remit money to Hong Kong in his previous life. "Okay, I'll give Bank of China Investment a call, and you guys can arrange it as soon as possible."
“Don’t worry, the financial review has been passed and it will be arranged within three working days at most.
I really have to admire you, you did a really clean job on the accounts, there is no problem at all."
It was the first time that Lin Wenhui saw a company with such clear and simple accounts, and the key was that the third-party audit company had an unqualified opinion. This was outrageous.
Who has nothing better to do than spend hundreds of thousands of dollars a year hiring a third-party auditor?
There is even evidence from a law firm, which is outrageous.
Li Zehua thought to himself, I know nothing about accounting, how can I do this without finding a third party to supervise.
He laughed it off and saw the co-pilot Qin Lang reviewing the express delivery industry development plan report, so he asked, "Why are you looking at this?"
Qin Lang looked miserable, "I have to check it out. The growth of takeout orders has slowed down significantly recently. In addition to the new markets, the order volume in the old areas has continued to decline due to the students' holidays.
I think in a few days, express delivery orders will surpass takeout orders in all aspects. If this continues, Eatome will soon become a vassal of Hummingbird. "
At the beginning, ChimoMei's orders far exceeded those of Hummingbird. For example, when the former reached an average of 7 orders per day and its daily revenue exceeded one million, Hummingbird was just starting out and only had five or six thousand orders a day.
Gradually, with the entry of Yunda and the wave of students’ holidays, the number of parcels requiring express delivery increased sharply.
Then, using Huitong as a breakthrough point, it successfully opened up the commercial district collection and delivery market, and the development of Fengniao has been advancing by leaps and bounds.
According to the National Logistics and Express Association, in 2008, the non-postal system nationwide collected and delivered more than 12 billion express parcels, and most of them were concentrated in large coastal cities.
还以每年50%超高速增长,预估09年全年将超过18亿件(真实数据为18.6亿件,快递服务相关企业营收近500亿元)。
It is foreseeable that he will advance the launch of Pinxixi group buying from the first half of 2010 to 09, and the group buying market will inevitably drive the express delivery industry to further leapfrog development.
Based on the current national average of nearly five million orders per day, among the top ten express delivery companies, three companies, namely Yuantong, Yunda and Huitong, have reached cooperation with Fengniao.
Taking Shanghai as a reference, even if ChimoMomo achieves full coverage, the number of orders per day will not exceed 30.
To make the simplest comparison, even if we have eaten it, in the next period of time, we will develop the markets in eastern Guangdong, Jiangsu, Zhejiang, Shanghai, and Yanjing to the extreme.
Its monthly order volume is only equivalent to 10-15% of the express delivery industry's share during the same period.
And achieving full coverage without smartphones is nothing but a pipe dream.
The vast majority of potential consumers would rather walk a few more steps and dine in a restaurant than spend a few dollars in commission (paid by the merchant, but the actual cost goes to the sheep) to order takeout.
Because we spend our fragmented time lying down and scrolling through our phones, the good times when we are too lazy to move more have not yet arrived.
Have you eaten? Just pretend to be a grandson first.
Thinking of this, Li Zehua couldn't help but laugh and said, "What does it matter? Express delivery and takeout are the pillars of the company. Express delivery is a platform, and the profit is not high. It only earns the hard work of running errands.
The food delivery platform is a monopoly in nature. If it continues to develop, it may not be much worse than the Hummingbird platform in the future. "
This was purely to comfort Qin Lang, because the food delivery industry has its upper limit. Haven't you seen that a certain group in the future reached its peak, but its annual revenue was only two or three hundred billion.
It is similar to SF Express, the leading express delivery company.
At the peak of the takeout industry, the overall order volume remained between 200 and 300 billion orders. This was not the case with express delivery. When Li Zehua traveled through time, the number of orders had already exceeded billion per year.
The gap between the two sides in terms of revenue and order volume is more than 3 times.
How could Qin Lang not see this gap? He couldn't laugh at all, "Boss, don't comfort me. Mr. Zeng will announce the total number of orders from the previous day in the group every day.
Now, except for the peak meal time, the rest of the time is used for express delivery service. I may not be able to find anyone when I need something."
"It seems that I have overestimated the capabilities of computer software. I thought the technical department could come up with an effective method to deliver takeout orders and express parcels at the same time."
Li Zehua touched his forehead, feeling distressed. "This is easier said than done. Fortunately, the funds are about to arrive, and we have enough funds to invest in technology research and development.
When the big database is built in the future, you will be less stressed.”
Qin Lang was very interested in the big data he kept talking about, "Chairman, do you think computers will replace manpower in the future?
For example, the company's scheduling is not as busy as it was at the beginning. "
"of course!"
Li Zehua nodded, "Based on the current data collection, analysis, and processing capabilities of the Technology Department and the R&D Department, they can replace a large part of the dispatching function.
Haven’t you noticed that the efficiency has been significantly improved after the distribution of computers to various stations? In the past, when you had to transfer orders to other stations, you either had to call or contact QQ. If you couldn’t find someone to sign, you wouldn’t even get the delivery fee.
Didn’t we have a delivery fee of over 3,000 yuan last week? Because no one signed for the package during the transfer process, it was claimed twice, which caused many people to complain? "
“That’s all in the commercial area.”
Qin Lang was troubled by this problem. "Things in the commercial area are much more difficult than those in the school residential area. I originally thought that two people in one building, one for takeout and one for courier, could solve most of the problems.
When we actually tried it, we found that it was simply not realistic. During peak hours, even if we loaded the goods with a cart, it would be too late!"
Li Zehua hadn't been to the commercial district to see it in person, so he didn't know much about it. "Tell me more about it."
“Let’s not talk about far away places. Even in the financial district of Lujiazui, there are thousands of people working in one building. When it’s mealtime, hundreds of orders come in at the same time. With only two people, it’s hard to handle them all.
What’s more, the property management company over there won’t allow us to rent space in the lobby.
To deliver food, you have to run a few hundred meters, and then transfer the order after you deliver it to the station, which wastes a lot of time.”
"Why didn't Lao Zeng tell me?"
Li Zehua was very curious. "Didn't they arrange special expenses? Just ask their person in charge to deliver it and pay a fixed amount every month, isn't that enough?"
“It’s possible in most places, for example, you can get connections in many high-end residential areas, but the prices in a few core commercial areas and commercial buildings are too high.
When we were discussing this in a meeting, we did some calculations and found that even if we completed only three to five hundred orders throughout the day, plus the express delivery income, it would barely match the rent required by the property company.
If this is paid, wouldn't the company be working for nothing?"
Qin Lang was so angry when he talked about this, "It's just a tiny place, there's no extra standing space for a table, and they charge us 10,000 yuan a month. Isn't this obviously bullying?"
Li Zehua silently did some calculations. Based on the current additional commission the company was taking, he would have to make a gross profit of 50,000 per month to break even.
What does 50,000 yuan mean?
This means that a building has to provide nearly 2 orders every month, or orders every day.
This is just to achieve the balance of income and expenditure on the books. The company also needs to arrange two full-time delivery staff to provide back-end service support, which means there are a lot of people to support.
No matter how rich you are, you can't use it to fill the bottomless pit of a property management company.
Seeing that he didn't say anything, Qin Lang continued, "That's not all, because we took the initiative to contact them, and the property company seemed to have us in their hands.
Even if you don’t rent the venue, you still have to pay for the use of our elevators, swipe cards for access control, and the use of electric vehicles to enter the venue. It’s not a small amount of money if you calculate it every month.”
"So awesome?"
Li Zehua was puzzled. "Is this the case for all the commercial core area sites?"
"almost!"
Qin Lang seized the opportunity to complain, "Chairman, you have a good relationship with the higher-ups, see if you can reflect this issue.
Even if takeout orders can run an extra 500 meters to the station, couriers can’t do that. If we don’t get the courier trucks and carts in, how can we get so many express parcels down at once?”
“Is there a traffic jam in and out for people?”
Li Zehua was slightly angry. Was he being treated as a weakling?
Qin Lang nodded, "We need to use the freight elevator and take the special channel. Currently, we spend two to three thousand per region every month, and sometimes we deliberately make things difficult for them.
In private, they all said that we need to hold a meeting to seriously discuss this matter. People who don’t know would think that we need to take the postgraduate entrance examination.”
"It's a habit."
Li Zehua took out his phone and consulted his courier colleagues. After finding out the situation, he said, "Fuck, they pay 800 a month, but they are not satisfied with our 2,000 or 3,000?"
They were also angry, obviously forgetting to eat. The Hummingbird family was doing the work of the previous four or five families. The property company suffered losses every month, so of course they would find fault with it no matter what.
"Anyway, two property managers have made it clear that if there is no response, electric bicycles will not be allowed in after a while, saying that there have been complaints from building owners."
Qin Lang didn't have any better solution, and he also mentioned several cases of villa areas and high-end residential areas, but basically they all complained that the money was too little.
From each other's perspective, you can't say that the property management company has done something wrong. After all, some owners don't send express deliveries or eat takeout.
Of course I feel unhappy when I see guys riding electric scooters or rushing around carrying takeout couriers. Sometimes I get so impatient while waiting for the elevator that I don’t get off for a long time.
Yes, that's right. The practice of using elevator doors to save time has been banned repeatedly, and the delivery guys are always trying to save time and deliver more orders.
There is also the issue of controlling the influx of foreign population, which affects and threatens the safety and privacy of community owners.
With all these contradictions accumulating, it would be strange if there were no complaints.
When there are complaints from owners, the property management company naturally has to take action. Some are more responsible and take the initiative to contact Chimei.
In the future, takeout orders will be sent to the security office, and the property management will send someone to deliver them to the owner. If you eat the food, you just need to provide a monthly sponsorship. The same applies to express delivery services.
But most properties don’t offer this service, and usually they don’t care. They just ask for money, as if the problem doesn’t exist if you pay.
"You need to do a good job of counting and see how many such cases there are. We have to solve them."
From his point of view, it is not advisable to take sides or leave it alone and allow conflicts to accumulate. Problems must be resolved in a timely manner when they arise.
Otherwise, we can't just gather people and fight again like we did with Hui Tong, right?
Recalling the news I saw in my previous life, property security guards and delivery boys often had conflicts. Ultimately, the root cause of the conflict was the obvious conflict in the responsibilities of both parties.
Security guards are supposed to maintain order, but delivery guys are natural disruptors of order most of the time.
This doesn't refer to the young man, who is born to do bad things!
For example, in a certain residential area, which is under closed management, outsiders need to register and obtain the consent of the owner before entering.
That’s no problem. Li Zehua has considered this in advance and there are stations nearby where orders can be transferred and delivered.
Because it is an on-site business, it is managed by a dedicated person who often deals with property management. Many processes can be omitted, saving a lot of time.
But what if the community is very large and electric bikes and bicycles are prohibited from entering?
Could it be that the delivery guy spends more than ten minutes walking in to deliver the food?
Spend another ten minutes walking out?
Then stop doing it!
Three orders in an hour, and you can earn two or three yuan (transit orders are usually only 0.5-1 yuan per order, and centralized delivery in commercial areas is even lower), you can choose to deliver it or not!
So the contradiction between the two is difficult to resolve.
Especially in this life, Li Zehua and the express delivery business are done together. As a result, the people of Hummingbird are strong and powerful. Every station has either retired soldiers or fellow villagers, and they stick together fiercely.
If a serious conflict breaks out, Li Zehua is afraid that his employees might get hot-headed and beat up the other party's property security guards.
I'm not exaggerating. How many people can a property management company have?
Even in the core business district, there are at most a few hundred security guards, but the army of takeout couriers who have been baptized by the battle of Fenglin Road can pull out thousands of people against you in minutes. Do you still want to fight?
If they crush them unilaterally, the property management company will probably be destroyed. If they are not killed by one punch from each person, they will be considered lucky.
The question is, is this a good thing?
If you want to do business for a long time, your reputation cannot be too bad. Even if the property management company becomes the master and acts tyrannically, they are still the local tyrants invited by the owners in name.
You had a fierce conflict with someone today. Do you want to continue to take orders in this area in the future?
Li Zehua can still handle one or two companies, but with his current connections, if a single property company competes with him, they would be courting death.
You can blacklist them in minutes. At worst, I will stop doing takeout and express delivery in this area in the future!
It forces property owners to make a choice between the two.
Or they can work harder and go downstairs to pick up takeout or deliver express; this is outrageous. If they are willing to walk a few more steps, why would they eat takeout?
All that is left is to unite and change the property management company.
But there can't be too many of these things!
What if the reputation is ruined and consumers are disgusted, and they are labeled as a bully and unreasonable Fengniao restaurant? That would be a lot of trouble.
Thinking of this, he couldn't help but call Zeng Haiyang who was far away in Yanjing to ask for his opinion.
Zeng Haiyang was busy, so he put down what he was doing and analyzed, "Mr. Li, I don't have a good solution for those property companies that I can't handle.
My colleagues have been there several times, but the problem is the price, they ask for too much.”
“We have to find a way to solve it even if we can’t handle it. There are so many problems in the Magic City. What if it spreads to the whole country?
Do you want your company to be on the social news several times a month?"
Li Zehua was in a lot of trouble, but he couldn't come up with a solution for the time being, so he could only force his subordinates to use their brains together. (End of this chapter)